Buying a home should be something you can follow, step by step, with nothing hidden between one stage and the next. This is how it works with us, from your first message to the months after you move in.
Tell us which development interests you and what you are looking for. We reply within 24 hours.
We agree a date and a time that suits you. If you are abroad, we arrange a video walkthrough, or a viewing with someone you nominate.
You see the unit and the development with someone who can answer questions on specification, what is included, and when it will be ready.
We provide the documents you need to verify ownership and carry out your own checks.
When you are satisfied, the terms go in writing: the price, the payment schedule, what is included, and the delivery date. Nothing is signed before you have read it.
You pay to the schedule in the agreement, and every payment is receipted and recorded against your unit.
We hand over the keys and walk the unit with you, listing anything that needs putting right before you accept it.
We put right construction defects reported within the defects period set out in your agreement, which runs three to six months from handover depending on the development, and we stay reachable for the paperwork and for questions about your home. If you would rather not manage the property yourself, our property management team can do it for you.